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Privacy Policy

Last Updated: January 23, 2026

Bubble Works ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (bubbleworksfl.com) or use our window cleaning and exterior services throughout South Florida.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

  • Contact Information: Name, phone number, email address when you request a quote or contact us
  • Service Address: Property address where services will be performed
  • Property Details: Information about your property (number of windows, building type, special requirements)
  • Payment Information: Payment details when you pay for services (processed securely by third-party payment processors)
  • Communications: Records of correspondence via phone, email, text message, or WhatsApp

Information Collected Automatically:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on site, referring website
  • IP Address: Your internet protocol address for security and analytics
  • Location Data: General geographic location based on IP address

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and deliver our window cleaning services
  • Send quotes, appointment confirmations, and service reminders
  • Process payments and send invoices
  • Respond to your inquiries and provide customer support
  • Send promotional offers and service updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and ensure security

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience:

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly (e.g., session management)
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (only with consent)

Managing Cookies:

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect website functionality.

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy & Security → Cookies

4. Third-Party Services

We may use third-party services that collect information:

  • Google Analytics: Website analytics and traffic analysis
  • Google Fonts: Web font delivery
  • Cloudflare: Website hosting and security
  • Payment Processors: Secure payment processing (we do not store your full payment details)

These services have their own privacy policies governing the use of your information.

5. Information Sharing

We do NOT sell your personal information.

We may share your information only in these limited circumstances:

  • Service Delivery: With our team members who need the information to provide services at your property
  • Service Providers: With trusted third parties who assist our business operations (payment processing, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, safety, or property
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure hosting with Cloudflare
  • Limited access to personal information on a need-to-know basis
  • Regular security reviews

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain customer relationships
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Service records are typically retained for 7 years for tax and legal purposes. You may request deletion of your data at any time (subject to legal retention requirements).

8. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable format

To exercise these rights, contact us at [email protected].

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.